People and experiences at the centre of inclusive itineraries for visitors to six museums
Every day, thousands of museums open their doors to people from all over the world and become places where ideas, knowledge and experiences are exchanged. Promoting wider access to our cultural heritage is therefore not only a goal to pursue, but a way to reach important social and workplace inclusion milestones. This is why many museums are exploring new ways for people to experience their collections: because art belongs to everyone and it’s important for everyone to feel welcome.
“Incluvisity” is our project to support this commitment, amplifying the initiatives of several of our partner museums that are introducing inclusive itineraries for the widest possible audience. Each museum has chosen to be more inclusive based on its own offering and developed specific tools for this purpose, by making sure exhibitions are accessible for visually impaired people, or by promoting tours led by guides with disabilities, or by creating workshops for elderly people suffering from cognitive decline, or itineraries that meet the needs of parents with newborn babies. Because the language of art is a universal tool, one that can engage with and connect different cultures and communities, as well as opening up learning perspectives that would otherwise be impossible.
Launched in 2023, the project initially focused on supporting test experiences that were often developed and implemented with local organisations and associations. Then the feedback collected through a voluntary post-visit questionnaire was used to improve the range of itineraries, which are now optimised based on comments and suggestions received from people who experience diversity on a daily basis.