Sustainability
The Sustainability Report
Transparency towards our stakeholders is a fundamental principle that guides our Group in all its activities. This desire for transparency also translates into our decision to draft an annual, voluntary, Sustainability Report for the Group. Published for the first time in 2015, the document reports each year on the Company’s sustainability journey, reflecting its commitment across the globe through its main businesses.
Since its very first edition, we have drafted the Sustainability Report in compliance with GRI Standards, defined by the GRI - Global Reporting Initiative, which are currently the most widely used and internationally recognized standard for non-financial reporting, and we subject it to limited review by an independent third party.
Analysing the impacts of our activities through the lens of the United Nations 2030 Agenda, we have identified the four top-priority Objectives for Sustainable Development for us to concentrate on over the coming years: Goal 5 - Gender Equality, Goal 8 - Decent Work and Economic Growth, Goal 12 - Responsible Consumption and Production, Goal 13 – Climate Action.
To these we have added “Goal Zero”, which we created to spread the message of the 17 Sustainable Development Goals towards our Group’s main stakeholders.
- 5,864 employees of which more than 97% with permanent contracts
- Diversity & Inclusion
- New Global Parental Policy for equal parental leave
- GAP FREE, our programme to promote inclusion and recognise the value of diversity, was rolled out globally
- Training
- 14 hours of training per capita over the year
- Economic value generated: 3.9 billion €, of which more than 97% distributed to stakeholders
- Supply chain:
- 17 ethical and social audits in 6 Countries
- Since 2020, a project to protect children’s rights in Vietnam has been underway: active participation of key coffee suppliers and more than 6,000 have directly benefited from it
- Over 97% of green coffee[1] comes from suppliers evaluated on EcoVadis
- SMETA audit[2] for the Group's Italian plants
[1] Percentage calculated on the total green coffee billed to the Group in 2025
[2] The SMETA audit protocol is one of the main methodologies globally for conducting third-party audits (Sedex Members Ethical Trade Audit), and is the standard for being included in the Supplier Ethical Data Exchange (Sedex). Sedex is a global organisation that promotes the improvement of ethical and responsible business practices along the supply chain.
- Decarbonisation:
- 95% of our coffee was produced in plants that use 100% renewable electrical energy
- -7% CO2eq emissions compared to 2024, thanks to reduction activities
- Expansion of the Global Energy Manufacturing Team’s activities to improve energy efficiency at all plants worldwide
- Circularity:
- Tablì: we introduced the first 100% coffee tab
- 91% recyclable packaging of the product portfolio
- 89% of the waste recovered or recycled
- Biodiversity:
- We promoted 4 regenerative agriculture projects
- Community Care:
- Social inclusion program in 8 countries
- Italy: 10 projects and over 6,000 people involved;
- Lavazza Volunteer Program: +360 participants, +1,700 hours from 2023
- A Cup of Learning: +800 young people professionally trained in 20 countries since 2017
- Lavazza Foundation:
- 32 projects on sustainable agriculture and social inclusion in 16 coffee-producing countries
- Over 178,000 people involved
The Sustainability Manifesto
The integration of the Sustainable Development Goals of the United Nations’ Agenda 2030 into the Group’s strategies.