How we work

The people

 

 

 

We are people proud of our professional paths,  open to change, and free to look far into the future, each of us with our own identity. 

We love coffee, in all its forms. We enjoy surprising our consumers with unique experiences, prepared with passion. 

 

Together, we are working to build a global Group with ambitious goals: to give value to society and establish long-lasting relationships based on trust and respect. 

 

 

 

 

Well-being

We foster a working environment that protects individuals, their quality of life and that of their families. We design our workspaces and manufacturing plants to offer the highest standards of safety, well-being and inclusion. All of our world-wide sites embody the values of our Brands: quality, attention to detail, innovation and creativity, beauty and well-being.

 

We believe in a work-life balance, and involve our employees in developing initiatives based on the Global Sustainable Goals, because we aspire to build a better future for the environment and for people.

 

 

 

 

Growth

Our long history has taught us that success springs from passion, creativity, and the unique individuality of every person belonging to our far-reaching “coffee family”.

 

This is part of the reason why we are committed to cultivating relationships destined to stand the test of time, offering opportunities for growth in a global and multi-faceted Group that operates in all distribution channels and pursues constant innovation in its products and services, while aiming for excellence and top quality throughout the entire value chain.

 

We instil passion for our products, for our brands, and for digital evolution through training and development programmes. We put sustainability at the heart of all our engagement programmes. 

We identify the best international partnerships to develop leadership, networking and innovation.

 

We are mindful of creating an experience based on transparency, relationships, and participation in the growth of the Group for all involved.

 

 

 

 

Communities

Our focus on people is reflected in the relationships that we cultivate with all those who work with us and the communities where we operate. 

 

Every day, we strive to engage more and more people in our sustainability programmes, in relationships with coffee-producers, in sharing educational programmes on the product and its methods of cultivation, and in promoting economic and social development initiatives.

 

Throughout our long history, we have experienced times of difficulty, and have overcome them with creativity, passion and skill, while contributing significantly to the creation of a prosperous future for all.

 

We firmly believe that working actively towards sustainable development provides a major opportunity for growth and fulfilment. 

 

Our goal is the creation of a rediscovered humanity, because we are genuine, passionate and responsible people who value a long-term perspective.

The results of this approach are demonstrated not only by economic and industrial triumphs, but also in the reputation that our Group enjoys on the global business stage and in the recognition we have received.

 

 

The Sustainability Report

The document that reports the company's sustainability path, reflecting its commitment around the world through its main companies.

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