The Gap Free initiative is made possible by collaboration between the Human Resources and the Institutional Relations and Sustainability Departments, applying the methodology of Theory U as conceived by Professor Otto Scharmer of MIT Boston — which has been used to great effect for over twenty years — through three working stages:
1. listening and research: conducted throughout 2020, this stage enabled an understanding of our corporate culture in relation to equal opportunities and the identification of the gaps to be bridged, through over 1,800 online questionnaires for the entire population of the company worldwide, individual interviews and focus groups.
2. co-design and co-creation: in 2021, this stage saw us organise internal work groups with the task of drawing up concrete proposals to bring about the desired changes, with a bottom-up approach. This led to the establishment of the first GAP-FREE Community in Italy, with the aim of setting up others in the various countries where we operate as a global Group, involving our colleagues, male and female, in an increasingly vast network.
3. deployment: in 2022, we launched the cultural transformation plan prepared in the previous stage.
