Sustainability
The Sustainability Report
Transparency towards our stakeholders is a fundamental principle that guides our Group in all its activities. This desire for transparency also translates into our decision to draft an annual, voluntary, Sustainability Report for the Group. Published for the first time in 2015, the document reports each year on the Company’s sustainability journey, reflecting its commitment across the globe through its main businesses.
Since its very first edition, we have drafted the Sustainability Report in compliance with GRI Standards, defined by the GRI - Global Reporting Initiative, which are currently the most widely used and internationally recognized standard for non-financial reporting, and we subject it to limited review by an independent third party.
Analysing the impacts of our activities through the lens of the United Nations 2030 Agenda, we have identified the four top-priority Objectives for Sustainable Development for us to concentrate on over the coming years: Goal 5 - Gender Equality, Goal 8 - Decent Work and Economic Growth, Goal 12 - Responsible Consumption and Production, Goal 13 – Climate Action.
To these we have added “Goal Zero”, which we created to spread the message of the 17 Sustainable Development Goals towards our Group’s main stakeholders.
- 5,806 collaborators, over 97% of them permanent employees
- Diversity & Inclusion:
GAP FREE, our programme to promote inclusion and recognise the value of diversity, was rolled out globally
- Training:
o 11.9 hours per capita
o Over 4,000 hours on D&I and Sustainability
- Economic value generated: €3.35 billion, over 97% of it distributed to stakeholders
- Supply chain:
o 10 ethical and social audits in 5 countries
o Over 6,000 people benefited from our infancy rights promotion projects in Vietnam, one of our main coffee producing countries
o 96% of green coffee[1] sourced from EcoVadis-assessed suppliers
[1] Percentage calculated based on total green coffee invoiced to the Group in 2024
- Decarbonisation:
o Over 95% of our coffee was produced in plants where 100% of the electricity used is from renewable sources
We cut our direct Co2eq emissions by 9% compared to 2023
- Circularity
o The Sustainable Packaging Roadmap continues: 81% of the packaging in our Group’s product portfolio is recyclable
o 87% of the waste we produced was recovered and recycled
- Biodiversity:
o ¡Tierra! Special Edition: coffee from Ecuador produced using sustainable practices guided by the United Nations Development Programme
o We promoted three regenerative agriculture projects
- Community Care:
o Social inclusion programme rolled out globally in 6 countries
- Italy: 8 projects and 5,500 people involved
- The Lavazza Volunteer Program was rolled out to plant employees: over 160 participants, over 750 hours, and 15 associations involved
o Since 2017, over 700 people received professional training in 20 countries through A Cup Of Learning, the programme dedicated to young people seeking new opportunities to work in the coffee industry
- Lavazza Foundation:
o 29 sustainable agriculture and social inclusion projects dedicated to coffee producing communities in 18 countries, involving over 137,000 growers
The Sustainability Manifesto
The integration of the Sustainable Development Goals of the United Nations’ Agenda 2030 into the Group’s strategies.